Category Archives: devices

coming to theatre near you — The Nigerian Frequency

‘in a world where people and machines live in perfect harmony side by side, and where virtual ‘friendles’ help guide us through our experiences in the world to help optimize the quality of our human life … one man faces an extraordinary challenge … ‘

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but seriously folks — just dropping you this friendly blogPost about a movie made by some dear friends of mine out in the remote nether regions of Chelmsford, Massachusetts

over the last year Matt and Zachary Scott, Pat Snow, and Christopher Borden diligently squeezed in bursts of productive writing and fieldwork filming with an extensive and complicated cast of virtual and real actors to bring you a tale filled with dark humor commentary about our dystopian near-future humanity as effected by cryptically-dysfunctional and subversive social media technologies 

written and directed by Matt ScottThe Nigerian Frequency explores the psychoSocial tension that could actually foretell the unfortunate post-humanic fate for our future-state humanity

read this official press release to get the official low down on The Nigerian Frequency

see the official Nigerian Frequency film trailer up on Vimeo

The Nigerian Frequency will premier at 7pm out at The Somerville Theatre as the official kick-off feature-length film for The 39th Boston Sci-Fi Film Festivalgo to this Eventbrite link to get tickets to The Nigerian Frequency or head on over to this Eventbrite page to get more info and ticket packages for more lengthy fun at The Boston Sci-Fi Film Festival

after the premier of The Nigerian Frequency, the writer and director Matt Scott and a small, select portion of the production team and crew will linger for an official question and answer panel to reflect on the themes of the film and the processes of making The Nigerian Frequency, so please come on out and join in on the intellectually absurdist science fiction fun on February 7th

we hope to see you there

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look what i got fer Christmas!

theTV_app

hey y’All — guess what?

yep, that’s right! i GOT it! i fuckin’ got it! its finally outta Beta and totally ready for Prime Time

Prime Time TV that is

i’ve been waiting for this one for like a decade now — like, ever since the advent of the first frikkin’ smartphone

now millions upon millions of smartphone users need never suffer through the slings and arrows of outrages television torture no more, thanks entirely to the Television App

that’s right all y’Allz, ‘ats what i said — the Television App!

tired of all of those stupid sitcoms? are like a gazillion shows about hard-boiled cops on the forensic investigative beat wearin’ you down? need a break from all the reality out there?

then you’re probably down with the A-P-P for your T-V

yeeeeeeah, you know me ;]

just download the TV App from The App Store or Google Play today — available as a native mobile app for your iPhone or Android device — and let your smartphone do the watching

just turn on your TV, set up your smartphone and tap that app to get that TV App fired up an’ watching hours and hours of completely incoherent and untalented shit for you — there’s even an M2M audio connection to hook your widescreen up to your second screen and completely remove that annoying audio noise TV show accompaniment from the room for you and anyone else hangin’ at yer place for the evening

and then, know what chew kin do?

put on some frikkin’ music again or something — or talk to each other — maybe even draw or write down your unfettered and newly re-focused thoughts down in a notebook with an actual pencil or pen

i’m tellin’ ya — its like that y’All!

now that your 2 most brain-defyin’ devicez are busy in that infinite loopin’ circuit a cybernetic fun, you got some life ta do again, an’ now you can get that shit DONE!

there’s like SO much more quality shizZzat done fo realz y’alL — shits not been that good fo like yeeeeazZz, ya know?

hell, you might even be able to get back to focusin’ on yer inner self, all y’All, ya know?

the Television App — new, from the Bureau of cyberSurreal investigation — we’re turnin’ this shit around now, fo’ sho’

Nam-June-Paik

being a transitional

laEvolucion

one of the fun parts about being human is that we are always evolving

like it or not — the only thing we can truly count on actually staying the same is the fact that things always change — and we are a species that is very much under the influence of things — so, following that logic, to some degree, as our things change, we change, almost purely as a means to adapt to our things

this concept, in many ways, is in direct conflict with my very purpose as a human-centered designer — my job and daily activities are focused solely on driving and guiding the design process, mostly aimed at creating technology-based experiences, to hopefully result in interactive and dynamic software and interfaces that: intuitively make sense to users { or people as i prefer to call them }; that are usable and valuable and user-friendly { or ‘easy to use’ and understand with a minimal learning effort }; and that largely serve the actual human goals and business goals of the overall technohumanic experiences being delivered

we now live in a world population increasingly geared toward the digital natives

 

the other day my son Maceo was taking a bath and, with Maceo being extremely social and fun-loving but also a bit co-dependent, he invited me to come in to the bathroom to talk with him while he relaxed and washed { before settling in to read and eventually fall asleep in his bed on this typical school night }

Maceo is 10 years old

he’s definitely a digital native, meaning, he’s grown up in The Digital Age and for the most part has never been in a world without computing machines, as we used to call them — he understands computers and our mobile devices in a much different way than my wife or i do because he’s grown up with them as a simple and accepted set of objects within his natural living environment — and he’s grown up in an era when, for the most part, the information-based, interactive experiences delivered via the medium of our digital technologies already have a lot of the kinks worked out of ’em — due to Steve Jobs and the iUniverse he’s created through his prosumerization of our computers and devices, through Jobs’ efforts to make these relationships we have with our modernday technologies ‘just work,’ Maceo’s never really had to deal with the first 3 or 4 generations of the rather krudgy software and digital experiences we previously had with our devices in the first few decades on the new digital island

needless to say, he probably doesn’t have the same amount of frustration and associated psychological baggage that i have with these technologies that were invented to somehow serve humanity but also somehow typically don’t ‘just work’ the way we were promised they would in our non-native explorations of the digital island

with Maceo sprawled out, his body submerged under under the warm water of his bath, we discussed his daytime learning activities out at Spofford Pond School in Boxford — i asked him if today’s special { as they call all non-core classes at his school } was gym and he said, ‘No, today was Art’ — i asked him what special he’d have in school tomorrow and he said, Media’

‘Media? What’s Media?’ I asked him — i kind of knew what the term implied, of course, but wanted to know what the school system teaches him about media

i wanted to know what media now means
to a third grade student living in our modern Digital Age

he started laughing and said, ‘they teach us things that we all already know, like how to save a document,‘ and then he really started laughing pretty hard, which of course made me laugh

i could tell the whole idea of teaching media to the new breed of our digital natives seemed totally preposterous to him, almost like they were trying to teach him how to breathe or something so innately embedded in our humanness to feel like futile effort or even farce

we were laughing for quite some time

he went on, ‘its like, go to file and then move the mouse down and click on ‘Save”

he was like a little bathing stand-up comedian, delivering the ultimate punchline to the most hilarious joke i’ve heard in years, and i was both his receptive, laughing audience and an instant co-writer to these new jokes that almost seem to write themselves now

‘what are they gonna teach you next week, Maceo? how to log off of the computer?’ i quipped back — we were both laughing even harder than ever now, he returned the volley with, ‘i know, its like, here’s how we right-click on a mouse’ — he was kind of saying the entire little phrase with an intentionally slow delivery, mocking how remedial and silly this class must feel to him and his fellow student colleagues sitting through each special weekly session of Media at Spofford Pond

i haven’t laughed that hard in about half a year

as a digital native, Maceo just gets it

and, if the technology does live up to its original promise — this high-level promise from Steve Jobs and other pre-Apple visionaries that promised these technologies will ‘just work’ and that they’ll actually be helpful, useful and valuable for us all to use — if the experience isn’t living up to our expectations, well, quite frankly, Maceo’s ready to dive in under the hood and actually make the technology do what he needs it to do for him

i, on the other hand, get immediately hung up on my overall, continual disappointment with the promises that are never quite met from my standpoint as both a user of these technologies and a designer that’s constantly trying to devise ways to improve the human experience of our digital technologies

and i get frustrated rather easily, i might add

i actually want the technology to ‘just work’ the way we were promised it would

but it doesn’t

9 times out of 10, from my own personal lifelong experiences with computers, devices and technologies, these experiences fall extremely short of the expectation

maybe i’m more aware of these discrepancies between the promise and what we really experience from our technologies right now because i remember the promise, whereas Maceo doesn’t have the same context at all — and, unlike a lot of people that will spend a lot of time jerry-rigging these experiences like some sort of delusional Digital MacGyvers that just want so desperately for the technologies to be so cool as to ‘just work’ that they paperclip and chewing gum back together the actual, shitty and broken experience design in an attempt to sort of pretend perfection or merely band-aid a nearly-usable hackensteined-up app or something — unlike those folks that are drinking the digital koolaid with wireless ice, play-acting like everythingz all too cool for school an’ all, i like to tell it like it is and assess these experiences at some sort of reasonably realistic and honest scale

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if we can’t evaluate the current-day experiences we have with our technologies with at least a reasonable sense of honesty then we’ll never be able to: level set where we are; identify critical areas for potential improvement; and then iteratively work toward any real sense of improving our overall human experience

now, unlike my son Maceo, who is considered a digital native, i am what’s called a digital immigrant — i don’t particularly like this terminology, but this is what anyone can Google up in a few seconds as a definition of who i am and what it means to be in my demographic in relation to the introduction to our interactive technologies and my particular abilities and views about the technologies and experiences we all use and deal with on a daily basis

i think by including the term digital in the semantics, definition and language so nicely weaved around these digital demographics, we almost immediately begin to think of absolutely everything as needing to be associated with the term digital — which in itself is quite interesting, this power of language to sell a movement

but i would like to think of myself in an entirely different way and perhaps affiliate my personal demographic less around the technologies and more around the actual times we’re talking about — or, better yet, it might even be nice to entirely decouple the term for my demographic from both the technologies and the times

let’s agree on at least one thing up front, though

we live in The Age of Information

we might also consider this to be The Digital Age, too, but for the most part the way that most of humanity views the entire world today is through an almost frighteningly pure informational lens

back to self-identification, though

so, instead of considering myself to be a digital immigrant, i would prefer to be called a transitional person, or just a transtitional

the term hints just a little bit toward our eventual post-humanity, which, like it or not, we’re already embarking on the journey to — i hope that its not an entirely inevitable place we’re heading to, but its pretty much nearly guaranteed just through the economics quite purposely confounded with our innovations through information and inventions — we’ll most likely just keep driving ourselves deeper and deeper into the human-machine-integration that futurists like Ray Kurzweil foretold decades ago in books like The Singularity is Near: When Humans Transcend Biology

i guess, then, i consider myself as transitioning from a mediated yet mostly analog time in the world we live in to one that is heavily dominated by: digital experiences; computing machines and devices; and datasets of information

where there is no transition necessary for Maceo — he was born with computers and smartphones in the household — i’ve needed to learn entirely new ways of doing just about everything i do in life just to fit in, and to perform and survive within our increasingly more and more digitalized culture

i think of the world we live in now
as our technohumanic ecoSystem

we live among the machines

and the machines outnumber us at this point, too, if you think about it

and, i guess one could even say even the culture we live in itself is still mostly transitional by its very nature, too — its not necessarily just a demographic set, but its also a way to categorize life in the modern age as we move to more and more digitally-mediated interactions and experiences

as much as the current trend shows us as a humanity moving closer and closer to merging with machines to evolve to a supposedly higher place, i would like to think the kind of design story we should be more focused on should center a lot more on developing a better sense of human and environmental awareness that really is totally unrelated to our technological inventions altogether

but how do we design for something like greater awareness?

this isn’t one of those ‘there’s an app for that’ results we’re looking for — there’s no real profitable product or service that i’m aiming for as a human experience designer, actually, which probably leaves me in a bit of a bind, right? i personally believe that we can invent a lot of amazing and innovative technologies that will help us survive or make our lives seem somewhat more comfortable or enjoyable, but at the end of the day i would like to do more than merely survive

i would like to see humanity start to grow again

and i don’t mean growing as in growing a user-base or expanding a knowledge set or some other similar information-based endeavor we get distracted by along the real path of where our human evolution should be headed — in this case, its not about the information

we need to start feeling the vibe of the universe again — we need to stop dissecting everything so much and mapping it all to some fictional, self-serving, data-related set of attributes that we as people invent to make sense of our chaotic universe to only feel somewhat in control of our little destinies — we need to start focusing in on our emotionality, our spirituality and our purpose

someone or something else designed these things for us, however, and we can only discover, shape and guide these interesting topic touch points in the story of our lives

we cannot truly control them

i don’t want to leave this planet to the next generation with my contributions merely being the design and delivery of a bunch of apps and experiences — i want to leave the future people of tomorrow with a sense that we helped change the direction of our destiny toward something more meaningful and real, and something far more valuable than the code for an information-based set of experiences, but maybe instead, the code for how to better behave and interact with each other in the world in which we live in together as we all move forward toward a more holistic, harmonious and humanistic civilization

alone together

sherry-turkle-phd

Sherry Turkle has been researching and studying: technology; our relationships with technology; and our relationships with each other through technology — as an expert singularly focused on the fascinating psychology of technology, she’s been on the case for decades now — along the way she’s published her findings in the books:

needless to say, i’m one of her biggest fans

without her critical, observation-based body of psychological research at MIT in the psychology of Sciences, Technology and our Devices i do not think we’d have such a cohesive and thoughtful collective of intellectual material that really reports from the front-lines of these matters with such an objective sense of discovering the nuanced facts of the matter

i recently had the pleasure of coming out to the Boston Athenaeum to a promotional lecture for her most recent book Alone Together — and more than the talk itself, more than the questions and answers, i found the micro-conversation i had with Turkle to be the most intriguing part of the event

i eagerly waited in line with my friend’s book in hand for the author to sign — i wasn’t sure if i had the courage to bring it up, but i had an important question based upon some of the feelings and thoughts i personally experienced in the middle of reading Alone Together just months prior to this event — this seemed to be my only chance to find out if the author herself might have the same notions regarding the research she conducts as i was having regarding rather dark discoveries about the current state of humanity and our relationships with and through technologies

i finally got to the front of the line in this rather illustrious neo-classical, intellectual and academic library setting

Turkle asked who to make the signature out to and started to quickly ink in her John Hancock on the title page of the open book — and while she scribbled away the instant sentimentality of this anonymously scribed autograph, i started to ask my question — i described the personal horror i felt midway through the reading of Alone Together, these frightening discoveries and extremely deep philosophical questions that arose in me due to the very material of her critical research in the book that she wrote and was now in the middle of signing

here’s the gist of what i asked { in summary, as best as i can recall it at this point }:

i wanted to ask you about some thoughts that came to my mind in reading about sociable robotics — i found it fascinating, the kind of deep and real emotional relationships you described developing between people and machines — there was a section of the book, you visited these isolated, lonely elderly people in their retirement and care facilities and, after deciding that it might be difficult, if not impossible, for the elderly to enjoy the companionship and company of a real pet, such as a dog or a cat or some other small animal, you introduced the simulation of a pet into their living environment, this robotic seal

i think you reported that after introducing the seal to the elderly person and leaving it with them in their home, that it only took about a week for them to develop a real relationship with their new pet — although shy at first when talking with you in the company of the robotic seal, within the course of an hour you observed affectionate behavior and genuine interaction between the new owner and the seal

the owner conversed with the seal in the same way one might with a real pet and all of the ways in which they interacted with the robotic seal indicated that this simulation of being accompanied almost seemed good enough to introduce love, companionship and a reduced sense of loneliness with these elderly people living out the end of their lives

this, of course, brought up a ton of questions — some ethical, some psychological and some philosophical

the main question that came up for me might have something to do with the psychological nature of attachment, i’m not sure

but basically, i wondered — if it seems that easy for someone to form a genuine, human, loving relationship with a robotic seal, what does that say about our real relationships to each other as human beings? do we simply project and imagine love onto each other? are we, as the title of your book suggests { if only in very Freudian Slipped-like ways }, truly Alone Together?

Turkle finished signing the book and looked up at me, almost as if she were disgusted by my presence now, and replied:

No, no, no — that’s not what the book is about at all

and the conversation was over — she might as well have said, ‘NEXT!’ at that point because the book in front of her closed, she handed it back and we were simply done with these dark discoveries and intriguing philosophical questions i felt might at least be implied by Turkle’s oeuvre of critical research, perhaps even the more important and deeper meaning behind the surface of the kind of psychological self-analysis we’re all conducting now through the things we use to think with that are now the things we also feel with

i just put in an order for one of those robotic seals, should be coming in the mail any day now

i might just have a more empathic conversation with it than i did with Sherry Turkle

i heard it only takes less than a week to really get properly bonded with my new pet

seal

a new direction for mobile design

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for the most part when we think about design for our mobile devices we have an image like the one above in mind — its a bit of a personal relationship we’ve developed with our smartphones, and the interactions are considered ‘micro-interactions,’ quick, task-based little spurts of use to check a little buzz or beep that went off in our pocket — we’ve got a little friend on us at all times now, and that little friend brings us the magic of real-time updates of information and some simulated sense of ‘being social’ through experiences like Twitter, Facebook and the like

a lot of the graphics you’ll find pertaining to using smartphones in particular show the one-to-one — person to machine — sort of relationship — and the person engaged with looking down at the little magic screen in the palm of their hands is either smiling and content, as if staring into a good friend’s or lover’s face directly or somewhat serious if the visual story being told is more about critical business communications

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we get the picture though — we all know the experience, the interaction, that’s going on between the facial expression, the position of the hands and fingers and the general body language and position of the neck and gaze

its a rather solitary experience, though, right?

even with the advent and common, everyday use of the supposed social web, the interaction is really between you and the data being displayed on a tiny shiny screen

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in her book Alone Together — Why We Expect More from Technology and Less from Each Other, MIT Psychologist Sherry Turkle takes a deep look at the worlds of sociable robotics and social media in their current state and the general effect these technological advances are having at a societal level — and as amazing as our inventions may be, the overall experience we end up having as human beings engaged with our technologies is unfortunately one largely steeped in isolation, loneliness and a sort of transactional behavior between people as mediated through the interactions we’re afforded to interact through

of course, we can also still participate and interact with each other in the moment, face to face, the old fashioned way, right? the analog means are always there for us to fall back upon, thank goodness — being in the same place at the same time can actually foster a certain vibrant energy and more efficient and active way to communicate, collaborate and get things done — but we can’t always meet face to face, in the current moment in today’s fast-paced society, unless, of course, we make the time and travel happen — at the end of the day, the feeling our device-driven world often leaves us with is a strange jumbled aftertaste of miscommunication, misunderstanding and an awkward, near-real-time, off-kilter distance between the actual people interacting through the devicery invented to facilitate better communication that can happen ‘anytime, anywhere’ according to the hypertechnophilic marketingSpeak we swim through on a daily basis

i would love to take the expertise i’ve built up over the last 20 sum odd years to try and steer the course in an entirely different direction

if our smartphones and other mobile paraphernalia are instruments of communication, might we then compare our iPhones and Androids to something more akin to a musical instrument? like a banjo, for instance?

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or maybe the comparison we try to draw is to something more like an orchestral instrument like the french horn

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whatever the metaphor might be — i would like to change how our interactions through these technologies feel and hopefully even change the actual way we use them

i’d like to take ’em and shake up the paradigm in a big way, ya know? and why not? i’m a fucking rather accomplished experience design architect and designer after all — i want to change the story of these technologies before we become more isolated and distant from each other

if we think of our smartphones and mobile devices more along the lines of music-making machines, as tools for thinking and collaborating together in real-time and space, we just be able to retell the story a bit and design for more orchestral synergistic ways to use these truly phenomenal technologies

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i don’t know what the actual experience or interface for these new interactive paradigms might be quite yet, but shouldn’t our devices and our interactions through them feel more like this beautiful photograph of this string trio as opposed to this business dude getting some off-sync email back in the city office?

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i actually think we need to start designing ways to allow our experiences through mobile and other new or evolving technologies actually better work in a together-like fashion, right? so instead of all the clutter and drowning information over-saturation of email and other truly horrendous collaborative cloud environments that only offer up a sandbox of confusion and uncoordinated, often disjointed collaborative team efforts — our new experiences should feel a lot more like what happens within the context of a real team — agility, muscle memory, easy means to pass the ball back and forth

or maybe better yet — maybe, just maybe — we might be able to think even bigger than that and design for interactions as graceful and wonderful-feeling as the coordinated, collaborative music-making of an orchestral ensemble

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i know its entirely possible — we just need to aim for that level of collaborative platform design — i don’t know that there’ll even be a Microsoft or Apple to take on this high task, as i’m sure its an enormous effort, but a truly wonderful one at that — i know that i would personally like my interactions and collaborations with all the people i work with to feel that powerful, fun and harmonious — and this is what i’ll be dreaming up through a storyFirst, iterative, human-centered process in my ample free time

i think this is gonna be a fun project to take on — i think its one of many projects that we need to design for in the world, one of many, too, that i personally want to dream up, brainstorm, workshop and design for — i can’t wait to share the progress as my efforts bear even little grapes and cumquats along the way as i’m sure its going to be an interesting journey

won’t you come and join me? 

 

moving on { from Mobiquity }

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so, its in a somewhat sad and self-reflective mood that i leave Mobiquity, the enterprise-class, start up mobile services agency i’ve worked for over the last year and a half out in Wellesley and Waltham

i truly love so much about Mobiquity

and my final decision to leave the organization, believe it or not, was not one made in great haste or with any sense of impulsivity or reactionary spirit on my part

this was a difficult decision, and i actually leave the firm for so many very excruciatingly painful reasons, many of which are purely personal and life-design related

as i leave, i would like to take a few moments to quickly bullet-list reflect on those positive aspects i can think about and keep with me in my heart and soul as i start a new chapter in my career

here are some Lessons Learned — nearly spiritual concepts and observations — i can bring with me and thank Mobiquity for as i move forward { and I am truly appreciative in every way for the opportunity to work at Mobiquity over the last 17 or so months of my life, its been truly wonderful in so many ways }:

  • hire, trust and empower truly amazing and talented people
  • think of your company { or your department } as a prototype and iteratively optimize the experience of the company using a truly human-centered design methodology
  • take the time to listen to each other, truly listen to each other
  • collaborate as often as possible, and do so with an eclectic human involvement in each project or process as often as possible — it is appsolutely VITAL to understand each and every business challenge involved in each engagement from as many unique perspectives { from the POV of Sales, Business, Design, Development and Delviery } as the organization can afford to invest into the flow of a project at every single step of the process
  • everything is far more complicated than it seems on paper, especially if what’s been put on paper is too vague at the beginning to promote any reasonable sense of business accountability on the part of each partner involved in the engagement
  • professionally drive and guide each process in both a thoughtful and respectful way as a true leader for each and every project / engagement / partnership / relationship
  • learn from both success and failure — its the only way to evolve and grow as an organization { and as professional, talented and honest individuals }, so do not be so utterly afraid of ‘The F Word’
  • transparency — much-like the terms innovation and collaboration — is overrated, under-delivered and over-promised { in other words, if you can’t truly be totally transparent as an organization, don’t even bring up the term, it only hurts everyone involved, including the company, at the end of the day }
  • do everything in the most human way possible — people really appreciate it when you take the time to just talk with them face-to-face or when you try to solve an unsmooth situation by doing everything within your truly human power to show you love what you do and you love and respect the people you’re currently collaborating with
  • live in the moment and appreciate the good and bad of: each and every moment; each and every challenge; each and every opportunity
  • everything is possible

i’ll admit, i’ve been learning some of these things along the way regardless of my shortish tenure with Mobiquity — but i’ve been driving to consciously communicate these fundamental discoveries and understandings of experience design and industry in general in a far more articulate and effective manner to help deepen my understanding of myself, my business and my approach

thanks again for these last 17 or so months at Mobiquity

while working with The Mob, i focused on personally promoting a professional sense of fun, collaborative energy while simultaneously bringing the work to a higher place — and as much as i felt like a complete failure to celebrate my departure from such an amazing collection of talented individuals over a glass of wine and some humorous toasts with the crew, i do feel that i, at the very least, accomplished and embodied those 2 concepts — collaborative fun-making and over the top, professional project results — while contributing at the highest level allowed by the organization

thank you Mobiquity

much continued hope, love, success and happiness

[: long live The Mob :]

..:: teaching IxD ::..

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this Spring semester at Massachusetts College of Art and Design — which is, like, almost over, sadly enough — i got the distinct pleasure of taking the materials, sequencing and my approach to teaching Interaction Design { by night for MassArt’s Continuing Education Department } and filtering the entire course down into an independent study with Aliyah Domash

i didn’t realize it until we met up to work on the fine details of how Interaction Design might work at this independent study scale — but, that whole ‘small world’ kind of aspect of the design community in Boston was working its crazy magic from the onset, and strangely enough, i already met Aliyah and got to see her work from a semester or 2 back by sitting as a guest critic in one of the final presentations of Alison Kotin’s Foundations of Graphic Design course — anyhow, flashback to that class and i got to see a lot of hand-drawn, amazing depictions of an artichoke, all in black and white, cropped and composed and mounted very professionally and pinned to the wall — it was a fantastic and dynamic final critique that i’m sure involved a smörgåsbord of hummus and cookies and water and other potluck snackage as a part of this wonderful celebratory discussion of all the fine work and progress each student made over the course of the semester

so, as you can probably tell, i have a certain obsession with foodly comestibles AND a little bit of an issue with portion control, right? ;]

but, back to our regularly scheduled topic — meeting Aliyah in Alison’s design class

anyhow, that night and these sorts of conversations with students and faculty and different nuance of design potentialities always makes me happy and excited about the kind of design community we have at MassArt and in the Greater Boston Area in general — and what? with AIGA Boston, BostonCHI, Boston Cyberarts, Dorkbots, IxDA, Pecha Kucha Night Boston, Refresh Boston, Upgrade Boston, UXPA and the myriad university-driven lectures, hackathons and networking opportunities steeped in designery, you almost can find it difficult to keep up with just the community, forget about the most current trends, buzz and general discourse that accompanies the fine world of design in the general locality

who would’ve known that a year out i’d be working to teach and mentor Aliyah at MassArt in this wonderful independent study setup, right? small world, crazy small, in fact — and then, its just utterly phenomenal to see how quickly a student like Aliyah comes in on day one, starts up with the first 3 more analytic exercises in experience design deconstruction and all — and then through reading, dissection, personal and professional reflection and our near-weekly conversational sessions at MassArt and the project work that puts the focus on active exploration of interaction and user-centered design as a theory and a practice and an empathic journey to guiding this bizarre, almost otherwoldly force we call Design in a way that keeps real, live people at the center of our approach and goals as design professionals — well, its just amazing to see Aliyah’s progress over the semester and to see the full spectral journey of her final project work for final critique and completion of the course

its been a really wonderful semester — really interesting to see how i’ve had to flex and bend the materials and approach, only slightly in all actuality, to keep the design of the course itself ultimately very interactive, human and fun

i’m really looking forward to the final critique, although i know we’ll miss meeting up on a semi-regular basis with the good excuse of putting some credits on the roster while hopefully also digging into what design can really mean for all of us as both professionals and people exploring the world through the filter of human-centered experience design

 

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on Tracking Happiness

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‘… people have been debating the causes of happiness’ — an interesting quote from this TEDxCambridge Talk from Matt Killingsworth — examine the phrase ’causes of happiness’ — it almost implies happiness, like fear, diabetes or paper cuts, is somewhat like an epidemic, a disease or a physical injury

i would like to suggest that the mystery of happiness is that its a quality that is not remotely scientifically measurable or investigable in the least — its more spiritual than that — it might be epidemic or habitual at some levels — i think its definitely a choice, a lifestyle, something we can decide to be — happiness is a state of being, which means its more of a philosophy, an existential philosophy, or a state of mind

he also asks at one point, ‘How do you feel?’ and then gives the person a scale of 1 to 10, as if feeling or happiness are in any fucking way mathematically measurable qualities of our human existence

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why do we force so much of this stuff into the closed-box thinking of Scientific Inquiry? maybe there’s no measurement to any of this, right? some of this stuff is actually offensive or dangerous to quantitatively examine — suffering, for instance, should never be poured into graduated cylinders to help us compare my suffering to your suffering to the suffering of one people or another — i’m sure the degree of suffering varies significantly depending upon factors that are well beyond any sense of what we can humanly control — but we all suffer, that’s a fact, and it doesn’t need to be measured in any way whatsoever — even those that seem to live their lives without any sense of suffering may be suffering from a lack of suffering, they might not understand the world and the dynamics of life in the same deep and rich way their brothers and sisters understand due to circumstances of their pre-destiny surrounding: the geographic worldly region of your birth; the amount of fingers, toes and limbs you were lucky enough to be born with or without; the time and place in which you live and breathe in

Track Your Happiness sounds clever as a prototypic data-collection tool — but is this really Science? Is Matt Killingsworth really a Scientist? He says at one point, ‘… as a Scientist …’ but he never gives us a definition of how he is defining the concept of Happiness. How do we define Happiness? How do we really measure true Happiness? In what context did Killingsworth track his version of Happiness? How objective are these tests he’s conducting? If someone is really focused in the moment, focused on their Happiness in the moment, how do they have time to be truly happy and simultaneously track their happiness? Its an obvious diversion from enjoying the moment, using this Track Your Happiness app, right?

I'M Happy

I mean, I get what he’s trying to do … what he’s trying to get at. Fantastic stuff, right? Happiness and data, skipping gleefully down the tree-lined avenue, hand-in-hand, tracking little moments of happiness in daily life as we all experience them, in the moment.

I think that the moment to moment approach Kiilingsworth is taking with these studies makes a HUGE assumption. He’s assuming that all moments have something in common. That moments are neutral before we experience them. And then he’s assuming that the way happiness works is a totally separate and divorced mechanism from the moment to moment experience of our lives.

But, any asshole walking down the street knows — even unScientific people { those poor, poor souls } — that not all moments are equal. Moments are NOT neutral — and, in fact, moments might contain some qualities of Happiness or unHappiness all unto themselves. Moments themselves effect the emotional state of people. Qualities of the moment effect our emotional state, too. I think I might be happier to be distracted a bit from painful moments, right? If my mind wanders a bit while I’m visiting a dying relative in the hospital — if my mind actually travels back to a happy memory, the memory of a happier moment coming back to me from the past that reminds me of a happy experience I had together with this suffering relative now struggling to live through a few more weeks in dignity at the end of life’s journey — is there even anything wrong with that happy distraction? And am I NOT happy in that distracted moment, that moment of wandering? I’m definitely not going to pull out a fucking app to track that shit in the moment, though, that’s one thing we’re sure of in THIS moment.

I’m not digging this guy’s illogical rants. They’re not Scientific to me at all. And they’re not thoughtful or significant or helpful. I hope he decides to deepen his thinking in this area. My hope is that over time Killingsworth rethinks his ‘Scientific Approach’ and thinking about Happiness to go beyond the mere ’causes of happiness,’ beyond the concept of faux-metric tracking of supposed happiness in the moment, to reach beyond the mere knowledge of numbers, scales and surveys he’s using as a shallow toolbox to perhaps strive for a less Scientific examination of life’s mysterious forces such as Happiness to hopefully start living an emotionally richer, healthier and happier, more valuable life with less data. Thank you.

happiness-wide

the decision

CruelShoesFirst

i’m re-reading Luke Wroblewski’s A Book Apart instant UX classic Mobile First while traveling to New York City on an Amtrak train and simultaneously reading Cruel Shoes by Steve Martin — i sort of take a break from one by reading a bit from the other — i’ll admit, its an early ride in to The City and i’m kind of nodding off from time to time, wiping the drool out of the left corner of my mouth from time to time, but its an interesting little ping pong combination of intellectual consumption to start the mind to wonder

i think a lot about mobile experiences

i design for mobile, ubiquitous and cross-domain experiences at Mobiquity, which is like the best job i’ve had so far as a design professional and as someone who is personally interested in influencing the way we think, design and ultimately use our technological advancements and innovations

i mean, for the first time in more than a decade i actually get to DESIGN with a capital D

there’s no time for the typical politics and the dreadful corporate trumpings that come with the terrain of egomaniacal VP opinions and Jobsian self-proclaimed geniusness on the part of this marketing guru or that cSuite idea killer — we’re simply trusted to do our job and amazing shit gets done because of this sort of setup in the workplace

but this isn’t an endorsement for the firm i currently work for { well, i guess its a micro-endorsement of sorts, right? we’re growing, let me know if you’re interested in joining The Mob, aight? }

back to the topic, back to the wondering

i sometimes think that all of this anywhere, anytime connectedness afforded us as modern people has more negatives than pluses — i hate to say it, but i’m not the kind of person that simply drinks the kool-aid and just loves every device, every software, every social web experience, all technology — i hope you don’t mind

having this sort of critical pessimism for our progress via technological innovation, as much as it might seem to conflict with the very core of being an experience designer for mobile technologies, actually helps me scrutinize every aspect of the experiences i design on a day-to-day basis

makes a lot of sense, right?

i don’t ever simply agree with the latest interaction paradigm and stick it into my design work just because its at the bleeding edge — or, if its something that works for the Facebook app, i don’t necessarily think its some experiential interaction we should simply copy-paste and plop over into an entirely different experience

although cookie cutter approaches can sometimes save a client money and cut corners off of the edge of time, i don’t bake like that at all

hope you don’t mind, but i think we should really craft these experiences in very thoughtful and deliberate ways — and we should review and assess each design in an iterative fashion and see how that design work or doesn’t work and adjust it along the way using real human decision-making processes as informed by smart interpretation of the findings we gather from usability, data collection from embedded metric reporting mechanisms, qualitative observation and interviewing, all that amazing stuff that makes us more like cartoonish forensic scientists and crime scene investigators with pockets full of pixels as opposed to little DaVinci’s with a big paint-by-number outlook on how to cobble together the Mona Lisa 2.0

ya know?

so, back to Wroblewski and Martin, now, perhaps?

depending on your outlook, your mood and the people you socially experience along the journey of your day, you might view the new push to mobilize just about damned near everything as either extremely negative or extremely positive — if we translate that to the theatrical equivalents of asking something like:

do our mobile devices result in a future social story of our technohumanic tragedy or comedy?

well, i tend to think of it all from Steve Martin’s perspective

what wonderful opportunity to gather new material for farce and spoof and stand-up hilarity

but then, like the stand-up comedian, we should perhaps learn to see how the audience immediately receives the jokes we live while we’re talkin’ on the phone, texting or accessing the web in highly public situations, right? and then, uhm, we can hopefully all learn to adjust the act a little bit, in a more intentional and consciously aware sort of way

humor that’s been carefully honed, crafted and developed is almost always bound to be far funnier and enjoyable than the potentially risky and tragic alternative of improvised and unthoughtful mayhem

at least that’s my humble opinion as a semi-professional humorist and lifelong late-blooming technologist

don’t forget

medium-is-the-massage

the wheel
is an extension of the foot
the book
is an extension of the eye
clothing, an extension of the skin,
electric circuitry,
an extension of
the
central
nervous
system

The Medium is The Massage, Marshall McLuhan

i think we can all interpret these effects, as McLuhan calls them, in various extremes, dimensions, and ways

one way i interpret some of our extensions as influenced by books like The Body has a Mind of Its Own and The Moving Body: Teaching Creative Theatre is that in some way, the tools we use become a part of us, and likewise the other way, too — we become part of the tools we use

i specifically think of the performance art and new media works of the Australian artist Stelarc — in his piece called Muscle Memory { seen in the image included in this post, below }, the artist installs himself into a robotic, spider-like structure that augments and extends his physical abilities as a human being through this strange, science fiction-like machine contraption

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a question i think about a LOT recently is — well, what’s so controversial and different about this performance and the gadgetry involved and, let’s say, the average commuter driving to work at 6:34 AM?

in the case of Stelarc’s Muscle Memory, the artist demonstrates the sheer power and new capabilities afforded the machine operator to an audience in a gallerySpace — its a performance and a demonstration, and its very future-forward and cyberSurreal and interesting in a way that might inform the audience in both a positive and negative way — we might be able to very obviously see how Stelarc, now living and breathing within the confines of this ginormous metal robot, might start to behave, well, like a ginormous metal robot — he, in many ways, becomes the machine, and he learns and adapts and adjusts to both the new things he can do with it while simultaneously sacrificing his own human experience along the way — or, maybe i’m thinking far too much like a transitional, if that’s even a term — i’m not sure that he evolves in any literal way by using the robotic equipment as part of his Muscle Memory performance piece, but his discussions on the topic of this Singularity between man and machine, the combination of the biological and the technological extensions of the previously nearly-pure physical human form, put us in the typical uncanny valley of confrontational wonderment — what does this all mean for us as human beings — will we all need to put on a robotic suit in the near future to perform our on-the-job tasks and assignments? or are our human capabilities ‘man’ enough to get the job done? perhaps it depends upon the line of work you’re in, not sure though, but i’m sure we’ll find out in 10 to 15 years

now let’s take the case of driving to work in the morning — i embed myself into my maroon Honda Accord every morning and drive from Boxford to Waltham every day and i would like to argue that while i am in the car i actually become the car — i adopt the personality, the feelings and the mentality of driving to work, at least for 40 minutes to an hour, twice a day — and, depending on traffic and the flow of traffic and other automobiles on the highway as i drive down Route 95 South, and depending on my mood as a human being now living and breathing as a wetware organ beating inside the machine like a nearly obsolete heart of meat, i act quite differently than i normally do when we talk face-to-face in the office or when i’m at home playing with my son or my grandchildren on the floor — i really think i can become the car in a very literal way, at least if you let yourself follow the subconscious flow of desire that stands in front of you like the temptress you know she is

let’s say you’re in a hurry and you know that if you stay in your conscious state as a person sitting at the wheel that you’ll get to work in about an hour and 15 minutes — not bad, not bad

but why not trust you’re own muscle memory as a driver, as a commuter that’s gotta get shit done, as a worker bee that’s gotta shake the tree and make the magic happen today, ya know? that care now becomes far more than a mere vehicle for rapid movement across a peripherally streaked landscape of trees and jersey barriers and guardrails flying by at 80 miles an hour

that’s right, think about it

from a human-centered perspective, you’re not really moving at all — in fact, you may move here and there, adjust the ball of your foot to move from brake to gas, click the direction into the left position to send a signal to the 20 people behind you as you course like blood through the body that is the highway, but for the most part you’re parked solid and still on your ass, sunk into a quite comfortable chair that let’s you command your magic journey some 30 to 50 miles away from where you live

if you let go a bit and begin to think and behave like the car, you start to decipher new rules of the road that can be leveraged to your advantage — little openings in the flow of traffic beckon you to quickly shift lanes and push ahead of the losers driving slowly in the passing lane to the left — sure, they’re supposed to pass you, but for whatever reason the first and second lanes are wide open and you can make better progress by ignoring the implicit rules of the road — let’s get moving, right? and so on, and so forth

your a little less human when you drive, and more like the pilot of a zombie robot that’s bolting to the office, zipping in and out of the lanes that help you make it all happen

the wheel is an extension of the foot is what McLuhan said in the original quote from The Media is the Massage, but i beg to differ

with our newly adapted and evolved modern lives and our commonplace daily use of machines and devices like cars and trains and other vehicles, the person becomes and extension of the automobile — we become the force that operates a vehicle such as a car, a forklift or an airplane — we become a reverse-extension of it, or them, and we do all the adjusting and discover the new terrains now opened up by our technological progress

i’m not sure where that leaves us as human beings

but i think we should all exercise, at times, a little more conscious awareness and control over our newly-extended selves

cyberSurrealism is about looking at the self by psychoanalyzing the human element through our cybernetic machine influence back on the wetware components of our society — how do our machines change our behavior? how do they then influence: our culture; our interactions with each other as people; and our capabilities on a more holistic scale? as certain capabilities improve, is it inevitable for us to lose other very valuable skills and qualities as human beings? and, in all of this, these thoughts and experiments and explorations through progress and innovation, do we still have any control whatsoever over the evolution and invention of the tools we create and use? or do these things almost subconsciously invent themselves now? how do we keep focusing on the valuable potentials of these human ingenuities and foster more humanly helpful technologies and progress? and most importantly, what the fuck does 4G mean?