Monthly Archives: May 2013

moving on { from Mobiquity }


so, its in a somewhat sad and self-reflective mood that i leave Mobiquity, the enterprise-class, start up mobile services agency i’ve worked for over the last year and a half out in Wellesley and Waltham

i truly love so much about Mobiquity

and my final decision to leave the organization, believe it or not, was not one made in great haste or with any sense of impulsivity or reactionary spirit on my part

this was a difficult decision, and i actually leave the firm for so many very excruciatingly painful reasons, many of which are purely personal and life-design related

as i leave, i would like to take a few moments to quickly bullet-list reflect on those positive aspects i can think about and keep with me in my heart and soul as i start a new chapter in my career

here are some Lessons Learned — nearly spiritual concepts and observations — i can bring with me and thank Mobiquity for as i move forward { and I am truly appreciative in every way for the opportunity to work at Mobiquity over the last 17 or so months of my life, its been truly wonderful in so many ways }:

  • hire, trust and empower truly amazing and talented people
  • think of your company { or your department } as a prototype and iteratively optimize the experience of the company using a truly human-centered design methodology
  • take the time to listen to each other, truly listen to each other
  • collaborate as often as possible, and do so with an eclectic human involvement in each project or process as often as possible — it is appsolutely VITAL to understand each and every business challenge involved in each engagement from as many unique perspectives { from the POV of Sales, Business, Design, Development and Delviery } as the organization can afford to invest into the flow of a project at every single step of the process
  • everything is far more complicated than it seems on paper, especially if what’s been put on paper is too vague at the beginning to promote any reasonable sense of business accountability on the part of each partner involved in the engagement
  • professionally drive and guide each process in both a thoughtful and respectful way as a true leader for each and every project / engagement / partnership / relationship
  • learn from both success and failure — its the only way to evolve and grow as an organization { and as professional, talented and honest individuals }, so do not be so utterly afraid of ‘The F Word’
  • transparency — much-like the terms innovation and collaboration — is overrated, under-delivered and over-promised { in other words, if you can’t truly be totally transparent as an organization, don’t even bring up the term, it only hurts everyone involved, including the company, at the end of the day }
  • do everything in the most human way possible — people really appreciate it when you take the time to just talk with them face-to-face or when you try to solve an unsmooth situation by doing everything within your truly human power to show you love what you do and you love and respect the people you’re currently collaborating with
  • live in the moment and appreciate the good and bad of: each and every moment; each and every challenge; each and every opportunity
  • everything is possible

i’ll admit, i’ve been learning some of these things along the way regardless of my shortish tenure with Mobiquity — but i’ve been driving to consciously communicate these fundamental discoveries and understandings of experience design and industry in general in a far more articulate and effective manner to help deepen my understanding of myself, my business and my approach

thanks again for these last 17 or so months at Mobiquity

while working with The Mob, i focused on personally promoting a professional sense of fun, collaborative energy while simultaneously bringing the work to a higher place — and as much as i felt like a complete failure to celebrate my departure from such an amazing collection of talented individuals over a glass of wine and some humorous toasts with the crew, i do feel that i, at the very least, accomplished and embodied those 2 concepts — collaborative fun-making and over the top, professional project results — while contributing at the highest level allowed by the organization

thank you Mobiquity

much continued hope, love, success and happiness

[: long live The Mob :]

..:: teaching IxD ::..


this Spring semester at Massachusetts College of Art and Design — which is, like, almost over, sadly enough — i got the distinct pleasure of taking the materials, sequencing and my approach to teaching Interaction Design { by night for MassArt’s Continuing Education Department } and filtering the entire course down into an independent study with Aliyah Domash

i didn’t realize it until we met up to work on the fine details of how Interaction Design might work at this independent study scale — but, that whole ‘small world’ kind of aspect of the design community in Boston was working its crazy magic from the onset, and strangely enough, i already met Aliyah and got to see her work from a semester or 2 back by sitting as a guest critic in one of the final presentations of Alison Kotin’s Foundations of Graphic Design course — anyhow, flashback to that class and i got to see a lot of hand-drawn, amazing depictions of an artichoke, all in black and white, cropped and composed and mounted very professionally and pinned to the wall — it was a fantastic and dynamic final critique that i’m sure involved a smörgåsbord of hummus and cookies and water and other potluck snackage as a part of this wonderful celebratory discussion of all the fine work and progress each student made over the course of the semester

so, as you can probably tell, i have a certain obsession with foodly comestibles AND a little bit of an issue with portion control, right? ;]

but, back to our regularly scheduled topic — meeting Aliyah in Alison’s design class

anyhow, that night and these sorts of conversations with students and faculty and different nuance of design potentialities always makes me happy and excited about the kind of design community we have at MassArt and in the Greater Boston Area in general — and what? with AIGA Boston, BostonCHI, Boston Cyberarts, Dorkbots, IxDA, Pecha Kucha Night Boston, Refresh Boston, Upgrade Boston, UXPA and the myriad university-driven lectures, hackathons and networking opportunities steeped in designery, you almost can find it difficult to keep up with just the community, forget about the most current trends, buzz and general discourse that accompanies the fine world of design in the general locality

who would’ve known that a year out i’d be working to teach and mentor Aliyah at MassArt in this wonderful independent study setup, right? small world, crazy small, in fact — and then, its just utterly phenomenal to see how quickly a student like Aliyah comes in on day one, starts up with the first 3 more analytic exercises in experience design deconstruction and all — and then through reading, dissection, personal and professional reflection and our near-weekly conversational sessions at MassArt and the project work that puts the focus on active exploration of interaction and user-centered design as a theory and a practice and an empathic journey to guiding this bizarre, almost otherwoldly force we call Design in a way that keeps real, live people at the center of our approach and goals as design professionals — well, its just amazing to see Aliyah’s progress over the semester and to see the full spectral journey of her final project work for final critique and completion of the course

its been a really wonderful semester — really interesting to see how i’ve had to flex and bend the materials and approach, only slightly in all actuality, to keep the design of the course itself ultimately very interactive, human and fun

i’m really looking forward to the final critique, although i know we’ll miss meeting up on a semi-regular basis with the good excuse of putting some credits on the roster while hopefully also digging into what design can really mean for all of us as both professionals and people exploring the world through the filter of human-centered experience design